SHIPPING AND RETURNS
SHIPPING POLICY
Shipping costs are calculated based on the location, weight, and size of order. We strive to provide you with all the necessary information regarding shipping times and tracking, ensuring you stay informed every step of the way. We typically use UPS for shipping to deliver your items safely and efficiently.
Order Processing Time: 24 - 48 hrs
RETURN & EXCHANGE POLICY
Return and Exchange Policy Thank you for choosing to shop with us. We are a small business that truly values your support and kindly ask for your understanding that all sales are final, with no refunds or exchanges available at this time. We encourage you to review your purchase carefully before finalizing it. As we continue to grow, we hope to offer returns and exchanges in the future. Should you have any questions or concerns, please don't hesitate to contact our customer service team.
PRIVACY & SAFETY
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Safety Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
Information We Collect
We may collect the following types of personal information:
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Personal Identifiers: Name, email address, shipping and billing addresses, phone number.
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Payment Information: Processed securely through third-party payment processors; we do not store your credit/debit card details.
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Account Information: Username, password, and other credentials used to access our services.
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Usage Data: Information about your interactions with our website, including IP address, browser type, and browsing behavior.
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Cookies and Tracking Technologies: To enhance user experience and analyze website traffic.
Use of Your Information
We use the collected information for purposes including:
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Processing and fulfilling orders.
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Communicating with you about your orders, inquiries, and promotional offers.
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Improving our website, products, and services.
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Complying with legal obligations and enforcing our terms and policies.
Disclosure of Your Information
We may share your information with:
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Third-Party Service Providers: Such as payment processors, shipping companies, and marketing platforms, solely to perform services on our behalf.
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Legal Obligations: If required by law or to protect our rights and safety.
We do not sell or rent your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
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Secure Socket Layer (SSL) encryption.
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Regular security assessments.
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Restricted access to personal information.
We honor global privacy control signals and browser settings that communicate your preference to opt out of data sales and targeted advertising, in compliance with TDPSA requirements effective January 1, 2025.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this Privacy and Safety Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy and Safety Policy, please contact us at:
